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    Lifecycle Solutions
    Maintenance services
    • Lifecycle solutions
    • Technical education programs
    • Technician working
    • Lifecycle solutions
    • On-demand services

    Lifecycle Solutions

    Maintenance services
    We offer a suite of on-demand services and solutions that help you maintain and deliver strong performance of your CT, diagnostic X-ray, image guided therapy, MR and ultrasound systems over time.
    Philips Lifecycle Solutions address your evolving needs across the lifetime of your system to ensure top performance. Some of the key offerings include Philips system planned maintenance services, system replacement parts, replacement X-ray tubes, transducer replacement, accessories, UPS power solutions, UPS battery replacement, room moves and more. Each solution is designed to enhance your Philips system ownership experience and help you achieve your organization’s strategic KPIs.
    • Each solution is designed to enhance your ownership experience and help you achieve your organization’s strategic KPIs.

    • Lifecycle Solutions can be installed by your Philips Field Service Engineer with the quality and attention you expect. 

    All Philips professional healthcare customers can open, track and manage equipment service tickets in our Customer Services Portal at no cost. Register for an account here.

    If you need immediate support, please call us at 1 (800) 722-9377 or speak directly to your local Philips field service engineer or district service manager.

    Service delivery summary

    Planning, scheduling and performing on-demand Philips system maintenance, or any other Lifecycle Solutions is made simple.

    • Your local Philips field service engineer can help you identify the right solution, depending on your needs and goals.
    • We work with you to schedule your service delivery appointment at a time when it will be least disruptive to your clinical operations.
    • Post service call completion, you can get a service report with a summary.
    Lifecycle solutions service delivery
    Benefits

    Our wide range of on-demand services and solutions can help you with operational excellence, system performance, patient experience and safety.

    • Get expert advice for your system and workflow challenges.
    • Learn for our decades of experience in maintenance services and our strong network of highly trained field service engineers across North America.
    • When your system is up and functioning optimally, it helps you maintain schedules, increase throughput and productivity.
    Service benefits
    Ways to enhance your Philips system ownership
    At Philips, we understand the importance of sustaining strong hospital operational performance. That is why we take a customer-centric approach and partner with you to help solve your needs across the system lifecycle.
    Philips OEM replacement parts & installationPhilips System Planned Maintenance ServicesAccessories for enhancing patient & staff experiencePower SolutionsRoom MovesPhilips customized solutions
    Why now

    Achieving operational excellence has become a continuous need in healthcare as hospitals are under pressure to hold costs down while delivering exceptional patient care.

    • Keeping your equipment in good working order helps to extend its lifecycle and supports your efforts to be more sustainable.
    • A fleet that is properly maintained and functioning well ensures disruptions are kept to a minimum.
    • Improved system availability impacts staff satisfaction and staff confidence.
    Why Lifecycle solutions
    Financial and delivery model

    As any planned or unplanned service events can put a strain on your finances, we have designed some options to allow you greater flexibility in your budgeting.

    Talk to us to learn more.

    Financial delivery model

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    Disclaimer
    Results are specific to the institution where they were obtained and may not reflect the results achievable at other institutions. Results in other cases may vary.