Multi-Vendor Services

topic coverage and payments

Collaborative partner for continuous improvement

A customized approach to meet your exact needs


Through our Multi-Vendor Service offerings, we can provide a customized approach to help you address your specific challenges. We offer vendor agnostic, multi-modality solutions for maintenance, lifecycle, and performance services for your imaging and biomedical assets.  Designed to cost-effectively manage all of your clinical assets across one or multiple sites of care, we help simplify data and insight gathering, drive operational excellence and enhance the patient and staff experience.  This comprehensive portfolio of service solutions sets you on a course for continuous improvement.

How we deliver value

Predictable Cost Savings

Predictable Cost Savings


Achieve immediate savings over your current service spend, and realize continual efficiency gains to further control costs.
Quality and Accountability

Quality and Accountability


Experience the security of award-winning service, standardized processes and clearly defined metrics driving operational excellence.
Trusted Advisor

Trusted Advisor


Benefit with LEAN enterprise service delivery from dedicated service solution teams and data driven insights to keep an eye on multi-year goals.

Predictable Cost Savings

Combining quality, process, and metrics to achieve operational excellence
Our Multi-Vendor Services help to support the maintenance and management of your clinical assets for the cost-effective use of your operational budget. Using a comprehensive approach our solutions are designed to fit the unique needs and budget of each hospital, enabling higher predictability of costs that help you to develop strategic decision-making.
10 to 25% Average day 1 OpEx savings
25% Average cost savings on parts
Philips forecasted Average immediate savings realized by contracted customers.
Mackenzie health advancing hospital vision
See how Philips and Mackenzie Health are advancing their smart hospital vision, achieving success through an outcome-based technology management partnership.

Quality and Accountability

Exceptional global OEM quality and accountability across the enterprise

Whether we are supporting you with full-service or helping your in-house engineers, through a LEAN certified process our service solutions follow a defined set of standards to help you reduce maintenance complexity, and to simplify lifecycle management across your hospital departments. With 25 years of innovative service expertise and a million clinical assets managed, balanced with an extensive portfolio of healthcare technology and equipment, we are able to provide your facility with a customized service solution to help you meet your goals.
ISO 55001 Certified
1 plus million clinical assets managed
50% reduction in mean time to repair for ultrasound systems
99% success achieving promised uptime

Awarded Certifications

Tracked number of assets managed for Philips customers

Customer case study - Phoenix Childrens

Trusted Advisor

Expertise in enterprise service delivery, from maintenance to driving operational excellence
Adhering to strict guidelines and procedures, our service teams are able to customize solutions to meet your exact challenges. From traditional maintenance only contracts to comprehensive solutions that incorporate a portfolio of added capabilities such as data-driven tools to identify equipment usage and replacement opportunities, operational performance, advanced technology and consulting.  
Best in class Philips processes for product cybersecurity
Number one imv ServiceTrak Study
2019 IMV ServiceTrak Study
Certified by Underwriters Laboratory
MVS PDF
As seen in HealthCare Business News: See how Philips Multi-Vendor Services supports customer’s clinical asset readiness, and more.

Related Multi-Vendor Service Solutions

View some of our most popular products and services to help support your success with multi-vendor services.
PerformanceBridge image

PerformanceBridge


A suite of operational improvement software and professional services to support continuous improvement.
Managed Technology Services

Managed Technology Services


A comprehensive, outcome based service and solutions program, designed to assist you in managing and optimizing your healthcare technology.
Infoview image

InfoView


Powerful asset management software that helps you improve accuracy about your overall inventory, availability, service history and costs, parts procurement, security vulnerabilities, compliance and capital planning needs.
AllParts Medical

AllParts Medical


A Philips company that supports your business success with direct access to high quality, cost-effective parts, training and technical support. 

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