Multi-vendor services
- The simple, reliable and effective way to keep your biomedical and imaging systems at peak performance.
- Providing quality service, expert technical assistance and certified parts.
- Flexible, customized programs and consultative advice tailored to your needs and goals.
- Trusted advisor and one accountable partner for continuous service improvement.
Demonstrated results in Philips Multi-vendor services
We continually invest in technologies and resources designed to deliver OEM quality service for Philips and non-Philips equipment. All our services ensure lower costs and standardize on quality service performance through:
- Fast, direct access to parts through Philips, Dunlee Imaging Components and AllParts Medical
- Remote resolution with guaranteed uptime, supported by a range of flexible service plans
- Cybersecurity expertise across all service engagements
- 25 years of award-winning service, 24/7 customer care and regional parts depots experience and expertise
Expect quality service, expert technical assistance and certified parts for Philips and non-Philips systems – all from a single source, reducing the complexity of managing multiple OEMs, insurance providers and third-party service organizations.
- Predictable cost savings by combining insights, process and metrics
- Quality and accountability across the enterprise
- A trusted advisor with expertise in enterprise service delivery
- Data-driven analytics for asset management and cybersecurity
- Experienced field service organization – over 1,600 highly trained specialists
Imaging systems and biomedical equipment need to be kept in peak performance yet managing multiple OEMs, insurance providers and third-party service organizations can be complex, costly and time-consuming. One collaborative partner offers multiple benefits including:
- Service contract consolidation
- Single vendor to support all asset services and assist in biomedical in-house services
- Cybersecurity and risk management
- End-to-end biomedical support from start-up – staffing, training, support and parts
- Continuous improvement
We offer flexible financing options tailored to suit your operational goals.
- Custom RightFit Service Agreements to fit your needs, assist in identifying best service model by assets
- Technology Maximizer to keep products up to date, with a cost-effective strategy to extend lifecycle
- Asset management and planning with identification of under-performing assets to replace
- Cybersecurity assists in reducing risk and monitoring
Related services
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Supported products
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