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Customer Payment Portal

Online payment and account tracking platform for healthcare organizations 

Philips Customer Payment Portal is your online bill payment and account management platform.  Obtain copies of invoices, pay invoices, check your account status and review your account history. It’s a fast, secure and sustainable way for you to stay up to date on payments and manage your account. 24/7 and multiple user access ensure seamless account management that works for your team. 

Philips Customer Payment Portal is available to all Philips healthcare customers at no cost

Request an account today to begin quickly and easily paying invoices paper-free*. 

*Form submissions are directed to a payment portal administrator for access activation only. Find Philips support and contact information for healthcare products here and consumer products here.
Use the Customer Payment Portal to: 
  • Increase efficiency and improve account tracking across your organization
  • Make secure payments at your convenience by ACH credit 
or credit card
  • Check account status with a detailed account history 
(up to 12 months)
  • Support sustainability efforts through paperless invoicing, account statements and reporting.
  • Manage and track multiple transactions from a single interface 
Illustration of a Philips Customer Payment Portal screen on a laptop, displaying invoice details and the total amount to be paid

More about the Customer Payment Portal

  1. 6,000+

    Active user accounts

    6,000+

    Active user accounts

    Register today for an online payment account

  2. 80%

    of all customers use email invoicing instead of paper

    80%

    of all customers use email invoicing instead of paper

    Register today for an online payment account

  3. 75%

    of Philips customers have payment portal accounts

    75%

    of Philips customers have payment portal accounts

    Register today for an online payment account

  4. 24/7

    access to your account information

    24/7

    access to your account information

    Register today for an online payment account

Features and benefits
Illustration of a Philips Customer Payment Portal screen on a laptop, displaying invoice details and the total amount to be paid.

Review and pay invoices in real time 

  • Review complete invoice detail 
  • Download invoice copies 
  • Make payments in just a few clicks 
  • Save on payment processing costs 
  • Use credit card or ACH 
  • Make partial payments  
Illustration of a Philips Reports screen on a laptop, with a dropdown menu showing options for audit and standard reports

Stay up to date and easily create status reports  

  • Access your account 24/7  
  • Sort invoices by number, date, due date and amount  
  • View and export account history up to 12 months  
  • Manage and track multiple transactions  
Illustration of a happy woman jumping in front of a globe with a speech bubble containing a green heart

Support sustainability best practices  

  • Reduce materials use by eliminating paper invoices  
  • Lower environmental impact by reducing mail-related emissions  
  • Receive electronic invoices directly in your inbox 
Choose EDI automation for advanced integration
Philips EDI option enables touchless connectivity between our systems and yours, allowing for seamless, secure data exchange Connect with an integration expert to learn more about how this advanced integration can further streamline accounts payable, accounting, finance and procurement processes.
Diagram illustrating a cloud-based data exchange between a buyer and supplier, with documents verified at each stage of the transaction
Creating an account

Registration 

Click on one of the “Register” button below to request your free portal account. 

Review 

A member of the Customer Payment Portal activation team will review your information and set up your account. 

Activation 

You’ll receive an email with an activation link from [email protected]. Click the link within 24 hours of receipt to activate your account.  

Confirmation 

Check your inbox for a confirmation email from the Customer Payment Portal team.

Philips Customer Payment Portal is available to all Philips healthcare customers at no cost

Request an account today to begin quickly and easily paying invoices paper-free*. 

*Form submissions are directed to a payment portal administrator for access activation only. Find Philips support and contact information for healthcare products here and consumer products here.
Frequently asked questions

All support options