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    1. Support for homecare providers

    Support for homecare providers

    How can we help? Get the support you need in the channel you prefer. Our Philips business support team is ready to assist. 
    Learning connection illustration - clinician looking at tablet
    Learning Connection
    The Philips Learning Connection brings together product education, troubleshooting tips and training materials to help you get the most out of our solutions.
    Learn more
    How to order illustration - patient and provider shaking hands
    How to order
    There are several ways for sleep and respiratory care professionals to conveniently order ​​from Philips.
    Learn more
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    My Philips for Professionals
    This self-service environment helps you find vital resources and content to support your patients and your business, all from one personalized portal.
    Register nowLogin

    Remediation of devices: June 2021 recall  

    In June 2021, following the discovery of a potential health risk related to a part in some of our CPAP, BiPAP and mechanical ventilator devices, Philips issued a voluntary Field Safety Notice (outside US) / voluntary recall notification (US only). 

    Learn more
    Get in touch with us

    Please include the product serial number, contact information and a short description of the issue.
    Repair status / warranty
    [email protected]
    Rental contracts
    [email protected]
    E-store support
    [email protected]

    For immediate assistance with technical issues or service-related matters.
    General homecare provider support
    Monday to Friday, 8:30 am – 6:00 pm ​​ET
    1-800-345-6443