Philips is committed to ensuring the safety and security of patients, operators and customers who use our products and services. Philips maintains a global network of product security officers for developing and deploying advanced best practice security and privacy features for our products and services, as well as for managing security events. Philips operates under a global product security policy, which guides our incident management and all risk assessment activities relating to potential security and potential privacy vulnerabilities identified in our products and services. Philips supports coordinated vulnerability disclosure, and encourages vulnerability testing by security researchers and by customers, with responsible reporting to Philips. To this end, Philips maintains a product security page with information on coordinated vulnerability disclosure at www.philips.com/security When submitting reports of vulnerability findings, please ensure the following procedures are followed, for safe and efficient support. Reporting Procedure: Product Security Vulnerability Report Assessment and Action: Important: Notice: In case you decide to share any information with Philips, you agree that the information you submit will be considered as non-proprietary and non-confidential and that Philips is allowed to use such information in any manner, in whole or in part, without any restriction. Furthermore, you agree that submitting information does not create any rights for you or any obligation for Philips. Note: Since the IPO of Philips Lighting in 2016, Royal Philips and Philips Lighting are two separate companies. Therefore, any disclosures for Philips Lighting's products should be reported via lightingproductsecurity@lighting.com. Last update: 9 March 2018
a) Please provide information on which specific product you tested, including product name and version number; the technical infrastructure tested, including operating system and version; and any relevant additional information, such as network configuration details.
b) For web based services, please provide the date and time of testing, URLs, the browser type and version, as well as the input provided to the application.
a) Verify the reported vulnerability.
b) Work on a resolution.
c) Perform QA/validation testing on the resolution.
d) Release the resolution.
e) Share lessons learned with development teams.
a) Using social engineering to gain access to the system.
b) Building his or her own backdoor in an information system with the intention of then using it to demonstrate the vulnerability, as doing so can cause additional damage and create unnecessary security risks.
c) Utilizing a vulnerability further than necessary to establish its existence.
d) Copying, modifying or deleting data on the system. An alternative for doing so is making a directory listing of the system.
e) Making changes to the system.
f) Repeatedly gaining access to the system or sharing access with others.
g) Using brute force attacks to gain access to the system. This is not a vulnerability in the strict sense, but rather repeatedly trying out passwords.
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