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    1. How to order

    Convenient ordering for sleep and respiratory care professionals

    Ordering sleep and respiratory care products is quick and easy whether you're a homecare provider or you work in a hospital. Philips has innovative products backed by decades of research and experience, so you can deliver exceptional patient care while confidently managing your business. Are you a current customer? Leverage the channel below that works for you. 

    Are you a new business customer? 

    If you're a first-time customer, you'll need to create an account. Talk to your Philips representative or fill in the form below. One of our customer support team members will be in touch.

    Talk to ​​Philips representative
    Illustration of providers looking at laptop
    Home healthcare store
    Compare and order the sleep and respiratory care products you need, including masks, tubing, supplies and more. You can also track and manage orders, set recurring orders and manage invoices and returns - all in one convenient place.
    Visit the home healthcare store Learn more
    Open laptop illustration showing my orders
    Hospital healthcare store 
    See our wide range of innovative sleep and respiratory care supplies and accessories for hospital settings. Manage orders and invoices, save your favorites, set up recurring orders and more - all from your convenient online account. 
    Visit the hospital store Learn more
    Provider talking with customer service agent illustration
    Flexible ordering and purchasing support 
    Contact our dedicated customer support team for help with new or existing orders, or to pay a bill. Our team members are ready to help, Monday to Friday, 8:00 am to 5:00 pm (ET). 
    Learn more
    Illustration of provider looking at computer
    Automated order​​ exchange 
    Our EDI functionality connects our inventory system to your purchasing system for streamlined ordering, tracking and account management. Contact our customer support team to get started.  
    Learn more

    Are you a patient?  Visit our patient page for support, tools and resources.  

    Explore now
    Home healthcare store 

    Our home healthcare store offers the products you need, available 24/7 to all US customers.

    • Compare products and devices, and place orders any time

    • Easily track and manage orders, invoices and returns

    • Set up convenient recurring orders and custom lists   

    Visit the home healthcare store Create an account
    Illustration of a user looking at laptop while on the phone
    Hospital healthcare store 

    Our hospital healthcare store offers you a secure, online destination for the latest hospital sleep and respiratory care supplies and accessories. Purchase, track and manage your orders and invoices in one place.  

    Visit the hospital storeCreate an account
    Illustration of physician using a computer video calling with Philips representative
     Email us

    Our online electronic platform reads purchase orders (PO) through optical character recognition. You can email your purchase order to the addresses below and we will transfer your PO into our system to be processed. You will receive a confirmation email once your order is successfully placed, ensuring clarity and efficiency every step of the way.

    • Homecare: [email protected]

    • Sleep VIP: [email protected]

    • 30-Day Mask Program: [email protected]

    Illustration of physician emailing with customer service representative 
    Call us

    Placing an order is as easy as picking up the phone. Call us today to place your order or get support with any aspect of your purchase. Our customer support team is ready to speak with you, Monday to Friday, 8:00 am to 5:00 pm (ET). English and Spanish speakers are available.

    Call 1-800-345-6443, and select option 1.

    Physician looking at computer illustration
    Streamline operations with EDI automation

    Connect our inventory system to your purchasing software for streamlined ordering, tracking and account management. Our EDI functionality will help speed up order processing and free up your valuable time. To get started, please contact your Philips representative.

    Contact sales
    Illustration visual of buyer supplier interaction
    Business customers must have an account to place orders. Three simple steps to set up a new account:

    Registration

    Contact your Philips representative. Don't have one? Fill out the form below and one of our customer support team members will be in touch.  

    Verification

    We'll quickly review your information against our order placement criteria.  

    Confirmation

    With your credentials confirmed, and your account set up, then work with your Philips representative to choose the right ordering platform for you.