Philips named 2013 overall performance leader in Imaging Equipment by KLAS

Philips awarded top honors by KLAS in five imaging equipment categories; recognition signifies leadership in working with customers to resolve issues and match expectations

June 20, 2013

Andover, Mass. – Royal Philips (NYSE: PHG, AEX: PHIA) today announced the company was named Overall Performance Leader in Imaging Equipment in the 2013 Best in KLAS Awards: Medical Equipment & Infrastructure report. Philips also received Best in KLAS and Best in Category awards for five of its imaging products: Ingenuity Core¹²⁸ Computed Tomography (CT), Ingenia 1.5T and 3.0T Magnetic Resonance (MR), iE33 ultrasound and PageWriter TC70 cardiograph. The annual Best in KLAS Awards: Medical Imaging & Infrastructure are presented by KLAS, an independent research firm, and honor the best-performing imaging, pharmacy automation and infrastructure vendors in the world based on evaluations from health care providers.

Products are evaluated based on five categories: Sales and Contracting; Implementation and Training; Functionality and Upgrades; Service and Support; and General.

In addition to being named Overall Performance Leader in Imaging Equipment for the first time, Philips was also awarded:

Best in KLAS, CT 64-slice+: Philips Ingenuity Core¹²⁸ CT (Score: 93.5/100, and a 100 percent Service and Support rating for “keeping promises”)
Best in KLAS, MR – 1.5T: Philips Ingenia 1.5T MR (Score: 90.8/100)
Best in KLAS, MR – 3.0T: Ingenia 3.0T MR (Score: 87.8/100)
Best in KLAS, Ultrasound – Cardiovascular: Philips iE33 (Score: 88.4/100)
Best in Category¹, ECG – Resting: Philips PageWriter TC70 (Score: 83.5/100)

“Our number one priority is delivering a remarkable customer experience,” said Gene Saragnese, chief executive officer of Imaging Systems at Philips. “Considerable focus and energy goes into continually improving the quality and experience around our products. I am so pleased that our loyal customers have recognized our efforts.”

To learn more about Philips’ products and solutions, visit: http://www.healthcare.philips.com. The complete 2013 Best in KLAS Award: Medical Imaging & Infrastructure report can be found at: http://www.klasresearch.com.

¹“Best in KLAS” awards are for large product segments, while the “Best In Category” awards are for smaller product segments.

About Royal Philips

Royal Philips (NYSE: PHG, AEX: PHIA) is a diversified health and well-being company, focused on improving people’s lives through meaningful innovation in the areas of Healthcare, Consumer Lifestyle and Lighting. Headquartered in the Netherlands, Philips posted 2012 sales of EUR 24.8 billion and employs approximately 116,000 employees with sales and services in more than 100 countries. The company is a leader in cardiac care, acute care and home healthcare, energy efficient lighting solutions and new lighting applications, as well as male shaving and grooming and oral healthcare. News from Philips is located at www.philips.com/newscenter.

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