Philips Sonicare Privacy Notice

• The personal data collected is used to create and manage your account. You can use your account to securely log in to the app. If you create a MyPhilips account to log in to the app, we will send you a welcoming email to verify your username and password, to communicate with you in response to your enquiries, to send you strictly service-related announcements, or direct marketing communication in case you have opted in. You may also use your MyPhilips account to order a Philips product or service, participate in a promotion or game, participate in a social media activity related to a Philips promotion (for example clicking 'like' or 'share'), and participate in product testing or surveys.

 

If you use the Philips Sonicare connected toothbrush Device, the Device records your use of the Device, such as time of use, battery level, and sensor data such as location, motion and pressure of the brush, in addition to the type of brush head and mode you use when brushing, and streams it to the App. This data also includes unique user Device number, session and usage data, which is information about your use of the Device(s).

 

• The data collected is used to track your brushing and synch with your personalised 3D mouth map in the Sonicare app, to give you a customised program to immediately address missed spots, track your brush head effectiveness and alert you when to replace your brush head.

 

If you use the Philips Sonicare breath analyser Device, the Device records your use of the Device, such as time of use, battery level, and sensor data which includes bacteria by-product gases (VSC's) and mouth humidity and streams it to the App. This data also includes unique user Device number, session and usage data, which is information about your use of the Device(s).

 

• The data collected is used to provide you with real-time breath quality results, to track patterns and provide personalised coaching and education to improve your breath score and oral care habits.

 

For further information about the use of cookies or other similar technologies used in this App, please read our Cookie Notice, which you can find under the privacy settings of the App.

• We use such data only when it is needed to provide you the Services and only after you have provided your explicit consent.
• Sometimes, the permission is a technical precondition of the operating systems of your mobile device. In such case, the App may ask your permission to access such sensors or data, however, we will not collect such data, unless when it is required to provide you the App Service and only after you have provided consent.

Service Providers

We work with third-party service providers to help us operate, provide, improve, understand, customise, support and market our Services.

 

We may share your personal data with the following service providers:

 

• IT and Cloud Providers

These service providers deliver the necessary hardware, software, networking, storage, transactional services and/or related technology required to run the App or provide the Services.

 

• Payment

We work with service providers that may handle and process your financial data in relation to the payment features of this App, including app stores or other third parties processing your payment.

These providers are WorldPay

 

Philips requires its service providers to provide an adequate level of protection to your personal data similar to the level that we provide. We require our service providers to process your personal data only in accordance with our instructions and only for the specific purposes mentioned above, to have access to the minimum amount of data they need to deliver a specific service, and to protect the security of your personal data.

 

Other third parties

Philips may also work with third parties who process your personal data for their own purposes. Please read their privacy notices carefully as they inform about their privacy practices, including what type of personal data they collect, how they use, process and protect them.

 

If Philips shares personal data with a third party that uses your personal data for their own purposes, Philips will ensure to inform you and/or obtain your consent in accordance with applicable laws before we share your personal data.

 

Philips sometimes sells a business or a part of a business to another company. Such a transfer of ownership could include the transfer of your personal data directly related to that business, to the purchasing company. All of our rights and obligations under our Privacy Notice are freely assignable by Philips to any of our affiliates, in connection with a merger, acquisition, restructuring, or sale of assets, or by operation of law or otherwise, and we may transfer your personal data to any of our affiliates, successor entities, or new owner.

 

We may share your personal data with the following third parties:

 

• ONVZ (Netherlands only)

These third parties may provide their own services to you. We may share your personal data with ONVZ at your request and/or in accordance with applicable laws.

 

Cross-border transfer

Your personal data may be stored and processed in any country where we have facilities or in which we engage service providers, and by using the Services you consent to the transfer (if any) of information to countries outside of your country of residence, which may have data protection rules that are different from those of your country. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your personal data.

 

If you are located in the EEA, your personal data may be transferred to our affiliates or service providers in non-EEA countries that are recognised by the European Commission as providing an adequate level of data protection according to EEA standards (the full list of these countries is available here http://ec.europa.eu/justice/data-protection/international-transfers/adequacy/index_en.htm. For transfers from the EEA to countries not considered adequate by the European Commission, such as the United States, we have put in place adequate measures, such as our Binding Corporate Rules for Customer, Supplier and Business Partner Data and/or standard contractual clauses adopted by the European Commission to protect your Personal Data. You may obtain a copy of these measures by following the link above or by contacting privacy@philips.com.

 

How long do we keep your data?

We will retain your personal data for as long as needed or permitted in light of the purpose(s) for which the data is collected. The criteria we use to determine our retention periods include: (i) the length of time you use the App and Services; (ii) whether there is a legal obligation to which we are subject; or (iii) whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations).

In your request, please make clear what personal data you would like to access, rectify, erase, restrict or object to its processing. For your protection, we may only implement requests with respect to the personal data associated with your account, your email address or other account information that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable.

 

Please note that if you make use of (some of) your choices and rights, you may not be able to use, in whole or in part, of our Services anymore.

We take seriously our duty to protect the data you entrust to Philips against accidental or unauthorized alteration, loss, misuse, disclosure or access. Philips uses a variety of security technologies, technical and organizational measures to help protect your data. For this purpose we implement, among others, access controls, use firewalls and secure protocols.

While the Services are not directed to children, as defined under applicable law, it is Philips policy to comply with the law when it requires parent or guardian permission before collecting, using or disclosing Personal Data of children. We are committed to protecting the privacy needs of children and we strongly encourage parents and guardians to take an active role in their children's online activities and interests.

 

If a parent or guardian becomes aware that his or her child has provided us with his or her Personal Data without their consent, please contact us at privacy@philips.com. If we become aware that a child has provided us with Personal Data, we will delete his/her data from our files.

California Civil Code Section 1798.83 permits our customers who are California residents to request and obtain from us once a year, free of charge, information about the personal information (if any) we have disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of personal information that was shared and the names and addresses of all third parties with which we shared information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please visit our privacy website: http://www.philips.com/a-w/privacy/questions-and-feedback.html

Our Services may change from time to time without prior notice to you. For this reason, we reserve the right to amend or update this Privacy Notice from time to time. When we update this Privacy Notice, we will also update the date at the top of this Privacy Notice.

 

We encourage you to review regularly the latest version of this Privacy Notice.

 

The new Privacy Notice will become effective immediately upon publication. If you do not agree to the revised notice, you should alter your preferences or consider stopping using our Services. By continuing to access or make use of our Services after those changes become effective, you acknowledge that you have been informed and agree to the Privacy Notice as amended.