This Privacy Notice was last updated on December 1, 2020.
Philips Oral Healthcare LLC, with address at 22100 Bothell Everett Highway, Bothell WA 98021, USA (”Philips”, “our”, “we” or “us”) wants you to be familiar with how we collect, use and disclose Personal Data.
The Philips Oral Health Research App (“App”) allows you to participate in oral healthcare research studies. The App uses personal data processed through the App, including personal data processed by any Philips Power Toothbrush (“Device”) that you pair with the App.
This Privacy Notice supplements the Study’s Privacy Notice. The purpose of this Privacy Notice is to help you understand our privacy practices when you use the App.
What Personal Data do we collect and for which Purposes?
We collect Personal Data when you register with the App as further specified below. Unless provided otherwise in this privacy notice, we use your Personal Data for the purposes mentioned in the Study Privacy Notice. We may annotate, aggregate, combine, pseudonymize, de-identify and/or anonymize your Personal Data as required by our research projects and our Privacy Notices. In most cases, we associate your personal data with unique identifiers.
We collect your personal data when you create an account.
The personal data we collect may include your name, email address, country, language and password. We also process information on your App usage, including your session, login and authentication information, which we use to manage your account.
We use your Account Data to create and manage your account, and record your In-App consents. You can use your account to securely login to the App. If you create a MyPhilips account to login to the App, we will send you a welcoming email to verify your username and password, to communicate with you in response to your inquiries or to send you study-related announcements.
Brushing, video and motion data
We collect your brushing, video and motion data, including your routine, session information, and sensor data such as mode, position, motion and pressure of the brush.
This data includes your:
Gyroscope Calibration Data
Video of User, Front Facing Camera, 1080p, 30 frames/sec (constant frame rate)
IMU Data (Timestamped, streamed at 30 Hz)
Pressure Data (Timestamped, streamed at 10 Hz)
Proximity Data (Timestamped, streamed at 10 Hz)Timestamps of Taps
We collect your brushing video recordings, including:
Video of user, front facing, 1080p, Constant frame rate
IMU sensor data, approx. 30Hz
Pressure levels, approx. 10Hz
Proximity levels, approx. 10Hz
Video alignment information (either timestamps or video frame indexes).
Motion data (measured by the Inertial Measurement Unit (IMU) sensor inside your power toothbrush) during at-home brushing sessions.
Your videos will show your face, mouth, teeth and brushing behavior.
We use your brushing and video recording data for the purposes mentioned in the study’s privacy notice, including tracking your progress towards goals. The App may process your personal data locally to provide you with brushing tips.
Every time you use the App, you are free to decide which brushing and video recording data you want to share with us. If you notice that the brushing and video recording data infringes the Study guidelines or is of low quality, you can dismiss them and record new ones.
Cookies and analytics data
The App may request your permission to access your mobile device’s storage capabilities, sensors or other features (e.g. photos, camera, Wi-Fi, or Bluetooth). We require access when strictly necessary to provide the App as detailed below.
Camera. The App requires camera permission to allow you to record your videos.
Bluetooth. The App requires Bluetooth connection to connect the Device to the App. You can at any time block your Bluetooth connection through the settings of your mobile device.
Sometimes a permission is a technical precondition of the operating systems of your mobile device. In such case, the App may ask your permission to access such sensors or data. However we will not collect such data, unless when required to provide you the App and only after you provided consent.
If you consent to receiving promotional communications about Philips products, services, events and promotions that may be relevant to you based on your preferences and online behaviour, we may send you marketing and promotional communications via email, phone and other digital channels, such as mobile apps and social media. To be able to tailor the communications to your preferences and behavior and provide you with a more relevant and personalized experience, we may analyze your personal data. Before sending promotional communications to you, we will ask your consent. You may unsubscribe from such promotional communications at any time.
With whom do we share your Personal Data?
Philips may disclose your personal data to third party service providers, business partners, or other third parties in accordance with this Privacy Notice and/or applicable law.
We work with third-party service providers to help us operate, provide, improve, understand, customize, and support our App.
We may share your personal data with the following service providers:
IT and cloud providers
These service providers deliver the necessary hardware, software, networking, storage and/or related technology required to run the App.
These service providers deliver the necessary hardware, software, networking, storage and/or related technology required to analyze your personal data for purposes of the Study.
Analytics Service Providers.
These service providers deliver the necessary hardware, software, networking, storage, and/or related technology that we require to perform App analytics.
Philips requires its service providers to provide an adequate level of protection to your personal data similar to the level that we provide. We require our service providers to process your personal data only in accordance with our instructions and only for the specific purposes mentioned above, to have access to the minimum amount of data they need to deliver a specific service, and to protect the security of your personal data.
What are your Privacy Rights?
To the extent required by applicable law, you have certain rights with respect to the processing of your data which enable you to:
obtain information on the processing of your data,
obtain a copy of your data in a machine-readable format,
object to the processing of your data,
have your data rectified or deleted or their processing restricted (to the extent permitted by applicable law), and
withdraw consent (if applicable) that you might have given with respect to the processing of your data without any consequence for you.
To exercise your rights or to ask any other questions related to the protection of your data in Philips or regarding this Notice in general, you can contact the Philips Data Protection Officer via https://www.philips.com/contactprivacy or by regular mail at:
Philips - Attn: Group Legal (Privacy),
Philips Center HBT 16, Amstelplein 2,
1096 BC, Amsterdam, The Netherlands.
If you are not satisfied with Philips’ response or believe that your data is not being processed in accordance with the law, you may contact or lodge a complaint with the competent data protection authority or seek other remedies under applicable law.
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