We are fully committed to partnering with you to support your patients.
We completed the test and research program for affected CPAP and BiPAP devices, and testing on ventilation devices continues. Please visit this page for the latest results.
We have CPAP and BiPAP devices ready to ship and are reminding patients they may need to take specific action in the Patient Portal to receive their replacement device.
Due to the complexities of the remediation of ventilation devices, these devices will remain on a separate timeline from CPAP and BiPAP devices.
Options for your CPAP and BiPAP patients If your CPAP or BiPAP patients have not yet received a replacement device, it may be because we need further information or, in some cases, consent from them. Please encourage them to visit the Patient Portal to learn more and determine if they need to take additional action. Some patients may have the option to choose a replacement device with Auto-adjusting CPAP settings if we have been unable to obtain their updated prescription settings. Eligible patients will be contacted directly by Philips Respironics and will also see this option available when they log into the Patient Portal. Learn more about Auto-adjusting CPAP options for your patients here.
October 6, 2023
September 27, 2023
Our clinical bulletins have been created to help update physicians on recent developments as well as provide a status update on remediation efforts.
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