I received a call or email from someone claiming to be from Philips Respironics
We are currently reaching out to some patients via email, mail and phone and will ask for additional information to complete certain remediations. It is possible to see different phone numbers from Philips Respironics call centers or emails from different email addresses. We understand this can be concerning and want to remind you of the following ways you can confirm whether a contact is from Philips Respironics:
- We will never request the following information from you over phone or email: social security number, bank or financial information, insurance information.
- We may request contact information, date of birth, device prescription or physician information.
- Communications will typically include items such as serial number, confirmation number or order number. For further information about your current status, please log into the portal or call 877-907-7508.
- If we have attempted to reach you through multiple avenues the request may appear very generic in nature and will contain a Philips Respironics customer service number. For further information about your current status, please log in to the Patient Portal or call 877-907-7508.
