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Philips Respironics Sleep and Respiratory Care devices

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Ventilation News and Updates > Trilogy 100/200 ship hold - Customer update

Trilogy 100/200 ship hold - Customer update

Posted: April 12, 2023
Updated: September 7, 2023

Philips Respironics has temporarily paused its Trilogy 100/200 remediation program while we investigate a limited number of complaints on remediated Trilogy 100/200 units.   

We anticipate a several week delay from our initial 4-6 week timeline in providing remediated devices back to our customers. Remediating these devices in a timely manner is our top priority, in order to keep remediation progressing once our investigation is complete, please continue to return product that is not currently in-use. 

Providing safe and effective devices for patients and timely completion of remediation is very important to Philips Respironics.  We will continue to provide you with updates as more information becomes available. 

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