While affected devices contained a polyester-based polyurethane (PE-PUR) sound abatement foam component, the sound abatement foam in new and recertified CPAP, BiPAP and Trilogy devices is a silicone foam that has met all applicable industry testing standards, including particulate and Volatile Organic Compounds (VOCs) emissions testing.

This replacement reinstates the two-year warranty and your device’s manufacturing warranty has been adjusted to cover all labor and materials to repair your replacement device free of charge.

Regular device cleaning and maintenance is important for your therapy

• We want you to be confident you are cleaning your device properly. For detailed information about caring for replacement devices, please refer to the device’s User Manual and Accessory Cleaning and Inspection Instructions that come with the device.
• It is important that you use only the cleaning methods approved for your device. Ozone and UV light cleaning products are not currently approved cleaning methods for sleep apnea devices or masks and should not be used. Please also refer to the FDA safety communication titled: “Ozone and UV light: Potential Risks associated with the use of ozone and ultraviolet (UV) light for cleaning CPAP machines and accessories.”