Philips and Canada’s Mackenzie Health announce CAD 300 million, 18-year Strategic Partnership

November 10, 2015

  • Collaboration is based on managed equipment services model to advance medical technology for Southwest York Region in Ontario
  • Largest managed equipment services agreement in Canada to date will enable Mackenzie Health to expand access to quality care and improve patient outcomes

Amsterdam, the Netherlands and Richmond Hill/Vaughan, Ontario – Royal Philips (NYSE: PHG, AEX: PHIA) and Mackenzie Health, a regional healthcare provider serving Southwest York Region in Ontario, Canada, today announced a CAD 300 million (approximately EUR 210 million), 18-year large scale alliance that will advance Mackenzie Health’s medical technology procurement and maintenance programs for the existing Mackenzie Richmond Hill Hospital and the future Mackenzie Vaughan Hospital, which will be completed in 2019.

The collaboration is based on a managed equipment services model through which Mackenzie Health will have access to state-of-the art equipment (including those of other vendors) and services for a multi-year term under a single payment structure. This includes procurement, installation, systems integration, maintenance and timely updates to ensure that the hospitals will be provided with the medical technologies that their departments require for the optimal delivery of care.

The collaboration further includes a broad range of services including room design, cloud-based predictive analytics and diagnostic technologies. The largest of its kind in Canada, this managed equipment services agreement aims to transform and improve healthcare for over half a million patients in the area.

Mackenzie Health and Philips, both recognized for their leadership in healthcare innovation, are working together to advance Mackenzie Health’s ‘smart hospital’ vision. The multi-year, large scale alliance is structured to support Mackenzie Health’s transformation into a two-hospital regional provider of best-in-class care through medical technology optimization and a concerted focus on the patient experience. Opened in 1963, the existing Mackenzie Richmond Hill Hospital currently has 350 acute, complex and rehabilitation beds and serves more than 500,000 residents in Southwest York Region, one of the fastest growing communities in Canada. The new 350-bed ‘smart’ hospital in Vaughan will be the first new hospital to be built in Southwest York Region in more than 50 years. Mackenzie Vaughan Hospital will embrace connected health technologies or the ‘Internet of Healthcare Things’ to offer a state-of-the-art emergency department, modern surgical services and operating rooms, access to acute inpatient and intensive care beds, technologically-advanced medical imaging, specialized ambulatory clinics and a flexible design, enabling it to evolve as new thinking and best practices emerge.

“To bring our ‘smart hospital’ vision to life, we are partnering with industry leaders like Philips who are at the forefront of innovation,” said Altaf Stationwala, President and CEO of Mackenzie Health. “The new Mackenzie Vaughan Hospital has the potential to transform the lives of residents in our community, who are in need of quality care throughout their healthcare journey. We chose Philips not only for their products, but also for their expertise and solutions. Mackenzie Health is committed to working with our healthcare partners to deliver a state-of-the-art hospital as part of our vision to create a world-class health experience for the people of Southwest York Region and beyond.”

As a strategic partner, Mackenzie Health will have early and ongoing access to the latest Philips healthcare technology innovations, including access to Philips expertise in areas such as systems interoperability, diagnostic imaging equipment utilization, radiology practice management, patient-centric design, and alarm management. Moreover, both Philips and Mackenzie Health will look at ways that patient informatics can be presented as actionable data that will enable predictive, preventative, and population health interventions. This will not only help ensure continuity of patient care, it will help to effectively improve clinical outcomes for patients, reduce costs, and make healthcare more sustainable both inside the hospital network and into the communities that Mackenzie Health serves.

“Forward-thinking organizations such as Mackenzie Health understand that in order to transform healthcare  and deliver the type of care their communities need and deserve,  they need public-private partnerships with industry-leaders like Philips that have a proven track record of industry expertise and innovation,” said Iain Burns, CEO of Philips Canada. “It takes more than just technology to deliver the right solutions, you need to have a deep understanding of the consumer and the healthcare industry to apply best practices for effective patient-centric care. And with this type of large scale partnership, we are an accountable partner, which will ultimately allow Mackenzie Health to focus on doing what they do best: caring for the people in their fast growing community.”

For further information, please contact:

Santina Giuliano
Philips Canada
Tel.: (o) 905-201-4196

Kathy O’Reilly
Philips Group Communications
Tel.: (o) 978-659-2638 (m) 978-221-8919
Twitter: @kathyoreilly

Silvie Casanova
Philips North America
Tel.: (o) 978-659-7467, (m) 781-879-0692

Stefanie Kreibe
Mackenzie Health
Tel. (o) 905-883-1212 ext. 7484


About Royal Philips

Royal Philips (NYSE: PHG, AEX: PHIA) is a diversified health and well-being company, focused on improving people’s lives through meaningful innovation in the areas of Healthcare, Consumer Lifestyle and Lighting. Headquartered in the Netherlands, Philips posted 2014 sales of EUR 21.4 billion and employs approximately 106,000 employees with sales and services in more than 100 countries. The company is a leader in cardiac care, acute care and home healthcare, energy efficient lighting solutions and new lighting applications, as well as male shaving and grooming and oral healthcare. News from Philips is located at


About Mackenzie Health

Mackenzie Health is a dynamic regional healthcare provider serving a population of more than a half million people across Southwest York Region and beyond. Nationally recognized for its commitment to safety and quality patient care, Mackenzie Health is a healthcare leader.  Mackenzie Health includes Mackenzie Richmond Hill Hospital, the future Mackenzie Vaughan Hospital, as well as a comprehensive network of community-based services in Richmond Hill, Vaughan and the surrounding communities. Mackenzie Health’s vision is to create a world-class health experience. This means delivering quality, compassionate and timely patient-centred care. Further information about Mackenzie Health can be found at


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