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Philips introduces CarePoint 5.0, an intuitive wireless health technology solution to enhance resident safety and response in senior living communities

June 15, 2016

  • CarePoint 5.0 is one of the first resident safety systems to be recognized as UL2560 certified
  • Technology is positioned for future enhancements that include integration with mobile safety alert systems


AMSTERDAM, The Netherlands – Royal Philips (NYSE: PHG; AEX: PHIA) today introduced CarePoint 5.0, a resident safety and wander management solution designed to provide residents within senior living communities with emergency assistance when they need it. Helping seniors lead safer and more independent lives, Philips is the only senior living solution provider whose help button contains AutoAlert technology, the most widely adopted fall-detection technology in the emergency response industry. Now UL2560 certified, CarePoint has been designed to abide by specific product safety standards that include providing seniors with audible and visual cues to confirm an alert has been sent, complying with UL standards and providing greater peace of mind for seniors in need of help.


CarePoint is a powerful, integrated, intuitive resident safety and wander management system used by thousands of senior living communities across the U.S. and Canada to help keep their residents safe. Offering an unparalleled combination of features and expansion capabilities, CarePoint 5.0 is a flexible and forward looking solution. The upgraded solution features a new sleek design of its wireless receivers and introduces the 7000 Series AutoAlert automatic fall detection technology for use within these communities.


Philips’ CarePoint 5.0 is one of the first resident safety systems to comply with the distinct requirements for emergency call systems in assisted living and independent living communities, accredited by the American National Standards Institution (ANSI).


“CarePoint 5.0 is a truly unique system that allows senior living communities to support their best practices, protocols and management needs in an ever evolving market – showcasing Philips’s all-encompassing approach to improve care,” said Marcia Conrad-Miller, Senior Director of Product Management, Home Monitoring, Philips. “As communities change and grow, this solution allows for easy modification to help keep seniors safe and independent.”


CarePoint is powered by SmartCare software that oversees and processes a multitude of functions with speed and precision. The system employs network support to provide emergency response coverage over an entire community, indoors and out, with multiple wireless receivers and links strategically placed throughout the facility. When a resident needs emergency assistance, the signal calling for help enters the system through a receiver close to the resident. This allows CarePoint to indicate the resident’s general location, which is communicated via the system to staff so they can respond and provide assistance quickly.


When it comes to peace of mind for seniors, their families, and the staff providing care, Philips delivers across the health continuum – from independent and assisted living to care within the home- and community-based services. With comprehensive systems that address many aspects of a resident’s physical health and safety, Philips’ solutions allow seniors and caregivers the ability to go about their daily activities with greater peace of mind.


For more information on the full suite of Philips integrated software, solutions and services for Home Monitoring, and for details on CarePoint 5.0, please visit  

For further information, please contact:

Kathy O’Reilly

Philips Group Press Office

(o) 978-659-2638 (mobile) 978-221-8919

Twitter: @kathyoreilly

About Royal Philips

Royal Philips (NYSE: PHG, AEX: PHIA) is a leading health technology company focused on improving people's health and enabling better outcomes across the health continuum from healthy living and prevention, to diagnosis, treatment and home care. Philips leverages advanced technology and deep clinical and consumer insights to deliver integrated solutions. The company is a leader in diagnostic imaging, image-guided therapy, patient monitoring and health informatics, as well as in consumer health and home care. Headquartered in the Netherlands, Philips' health technology portfolio generated 2015 sales of EUR 16.8 billion and employs approximately 69,000 employees with sales and services in more than 100 countries. News about Philips can be found at

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