February 14, 2018

Advanced ICU Care extends contract with Philips to deliver tele-ICU care to partner hospitals nationwide

Philips’ largest commercial tele-ICU customer signs 12-year extension to implement successful eICU program for critically ill patients to help improve outcomes and reduce costs

Amsterdam, the NetherlandsRoyal Philips (NYSE: PHG, AEX: PHIA), a global leader in health technology, today announced that Advanced ICU Care, the largest provider of tele-ICU care in the U.S., has extended its collaboration with Philips by signing a new 12-year agreement. A Philips tele-ICU customer since 2006, Advanced ICU Care will leverage Philips’ tele-ICU technology to help power nine virtual care hubs, monitoring nearly 1,000 ICU beds across the U.S.


The combination of changing reimbursement models, a shortage of critical care specialists (intensivists), and the aging population means hospitals need to prioritize efficiency in their intensive care units (ICUs). Only 47 percent of ICUs in U.S. hospitals currently employ full-time intensivists1, and there are expected to be 35 percent fewer intensivists by 20302.  Furthermore, as hospital consolidation increases, healthcare systems are seeking to standardize care, while also wrestling with resource issues and costly infrastructures.  

By continuing our partnership with Philips, we’re able to continue to build on our 12 years of experience and leadership in the sector and continue in our mission to deliver the highest level of care to the most critically ill patients and, in turn, deliver enhanced clinical outcomes and improved financial performance.

Lou Silverman

Chairman and CEO of Advanced ICU Care

Advanced ICU Care has capabilities and experience in delivering tele-ICU services across a wide range of Electronic Health Record (EHR) implementations and diverse hospital systems simultaneously. Its tele-ICU programs are supported by intensivists, nurse practitioners, and critical care nurses located in the company’s growing number of virtual care centers. Its intensivist care supports patients in over 65 hospitals in 25 U.S. states, enabled by a technology stack that includes Philips telehealth technology, including the latest version of Philips eCareManager


“We see accelerated adoption of tele-ICU care within hospitals and hospital systems of all types,” said Lou Silverman, Chairman and CEO of Advanced ICU Care. “By continuing our partnership with Philips, we’re able to continue to build on our 12 years of experience and leadership in the sector and continue in our mission to deliver the highest level of care to the most critically ill patients and, in turn, deliver enhanced clinical outcomes and improved financial performance.”


“The tele-ICU has become a standard of care for hospitals with an intensive care unit, delivering improved results irrespective of whether the hospital has its own team of critical care specialists or whether it relies on generalists to lead care in the ICU,” said Christine Storm, Business Leader, eICU Program, Philips. “The Care-as-a-Service model of Advanced ICU Care, coupled with Philips’ advanced remote monitoring and health informatics technology, offers a turnkey approach to tele-ICU adoption.”


Patient-focused eICUs allow remote critical care specialist teams to collaborate with hospital bedside teams to deliver efficient and effective critical care. Near real-time analysis of data extracted from a health system’s multiple EHRs enables clinicians to intervene quickly to deliver proactive high quality critical care.  


For more information on Philips’ full suite of integrated telehealth and eICU solutions, visit here or join us at booth #3812 at the 2018 Annual HIMSS Conference & Exhibition taking place March 4-9 at the Sands Expo in Las Vegas, NV. For updates on Philips’ presence at HIMSS, follow @PhilipsLiveFrom and visit www.philips.com/himss


1 The Leapfrog Group. Intensive Care Unit Physician Staffing Report. http://www.leapfroggroup.org/sites/default/files/Files/Castlight-Leapfrog-ICU-Physician-Staffing-Report-2016.pdf 

2 Derek C. Angus, MB, ChB, MPH; Mark A. Kelley, MD; Robert J. Schmitz, PhD; et al Alan White, PhD; John Popovich, Jr, MD; for the Committee on Manpower for Pulmonary and Critical Care Societies (COMPACCS). JAMA. 2000; 284(21):2762-2770. doi:10.1001/jama.284.21.2762

About Royal Philips

Royal Philips (NYSE: PHG, AEX: PHIA) is a leading health technology company focused on improving people's health and enabling better outcomes across the health continuum from healthy living and prevention, to diagnosis, treatment and home care. Philips leverages advanced technology and deep clinical and consumer insights to deliver integrated solutions. Headquartered in the Netherlands, the company is a leader in diagnostic imaging, image-guided therapy, patient monitoring and health informatics, as well as in consumer health and home care. Philips' health technology portfolio generated 2017 sales of EUR 17.8 billion and employs approximately 74,000 employees with sales and services in more than 100 countries. News about Philips can be found at www.philips.com/newscenter.

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About Advanced ICU Care

Advanced ICU Care® is the nation’s leading provider of high acuity telehealth services, contracted to provide care to more than 65 hospitals in 25 states on a 24 x 7 x 365 basis. Advanced ICU Care is a technology-enabled clinical services provider that employs cutting edge tele-technology, U.S. board-certified intensivists, multiple dedicated tele-care delivery centers, and a proven implementation and client service approach to the benefit of patients, families, providers and hospitals. For more information, visit http://www.advancedicucare.com/.

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Kathy O'Reilly

Kathy O'Reilly

Philips Group Press Office

Tel.: +1 978-221-8919

Silvie Casanova

Silvie Casanova

Philips North America

Tel: +1 978-657-7467

Tom Bobich

Advanced ICU Care

Vice President, Marketing

Tel: 925-788-1920

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