Sonicare toothbrush heads delivered for less

Average delivery time for your Sonicare Subscription package is 5 - 8 business days. You will receive a Track & Trace number when your package has been shipped. 

As part of your subscription plan, you will receive a new brush head every 3 months.

You can cancel your subscription at any time.  We recommend that you cancel your subscription at least 2 days prior to your next payment date to avoid incurring additional costs.

To cancel your subscription, perform the following actions:

1. Log into your account
2. Click “Cancel my subscription’’ and follow the steps

If you have any problems with your Philips Sonicare products, please contact us.

Philips does not take responsibility for loss, theft, or damage to the brush head.

You can return unopened brush heads with original packaging 30 days of receipt for a full refund of the product cost, minus any discount applied at the time of purchase.

1. Log into your account
2. Click “Personal details” and edit your details
   Contact us for any other questions or concerns.

If you fail to make payments for 2 consecutive months, we will send you a notice of default. You must pay any outstanding balance immediately*.
 

In the event of a failed payment and notice of default, you can use this link to pay the balance payment or log onto the My Account Page and utilize the payment button. Until you make this payment, your subscription will be paused.
 

*See Terms & Conditions for additional information.

You will need to cancel your subscription and purchase a new one with the brush head of your choice.