0

Shopping cart

There are currently no items in your shopping cart.

    Philips Support

    How to check the firmware version of a Philips theater?

    Published on 2017-02-28

    Depending on your version of the firmware there are two different ways:

    1) Firmware version prior to 3.x:

    • Turn on your Pronto NG and press the pronto icon
    • If your screen is stating on top Settings 1/3, then your version is prior 3.x, and you can continue with these instructions, otherwise follow the steps for a firmware version starting of 3.x
    • Press the page up button
    • Your screen on top indicates now Settings 3/3
    • Find the line Application version
    • The number on the end of this line indicates your version. E.g. 2.1.5

    2) Firmware version starting from 3.x:

    • Turn on your Pronto NG and press the pronto icon for 3 seconds
    • If your screen is stating now on the top Tools and there is a dark grey settings button. If this is not the case, then your version is prior 3.x, and you need to follow the instructions above
    • Press the settings button
    • Press the page up button
    • Your screen on top indicates now Settings 3/3
    • Find the line Application version
    • The number on the end of this line indicates your version. E.g. 3.1.9

    The information on this page applies to the following models: TSU3500/17 , TSU3000 .

    Contact Philips

    We are happy to help you

    Looking for something else?

    Discover all Philips Support options

    Back to top

    Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox.