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Philips Support

I experienced an unpleasant sensation when I touched the connectors of the TensRelief/PulseRelief device or the electrodes.

Published on 2017-04-07

Before you remove the TensRelief/PulseRelief device, please pause or stop the treatment (for PulseRelief in the Philips Treatment App) or decrease the intensity to 0 to end the treatment. In this way you avoid the unpleasant sensation when you touch the connectors of the TensRelief/PulseRelief device or the extension cable, or touch the electrodes. This sensation is unpleasant but not harmful.

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