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    AT928/41SP Philips Norelco Shaver 5100 Wet & dry electric shaver, Series 5000
    Please be aware that your product may differ in color from this picture, but the support information is same
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    Philips Norelco Shaver 5100 Wet & dry electric shaver, Series 5000

    AT928/41SP

    My Philips Jet Clean does not clean my Philips shaver

    There could be several reasons why the Jet Clean does not clean your Philips shaver as it should. Below are the most common issues and what you can do to solve them.

    Cleaning fluid is dirty

    The cleaning fluid in the jet cleaning chamber may be dirty. Empty and rinse the cleaning chamber and refill it with new cleaning fluid.

    Fluid level is too low

    If the amount of fluid in the cleaning chamber drops below the minimum level during cleaning, the program stops. Refill the fluid in the chamber and check if this solves the issue.

    Wrong cleaning fluid used

    Make sure that you only use the Jet Clean with the original Philips HQ200 cleaning fluid.

    Unit is faulty

    If you have tried the advice above, but it is still not helping, it means your Jet Clean unit may be faulty.

    Please contact us for further support.

    The information on this page applies to the following models: AT928/41SP , AT928/41 , AT811/41TT , AT811/41 , AT811/41SP , 1190XD/44 , AT880/44 , PT861/41 , 1180X/42 , AT810/41SP , AT920/41 , AT895/41 , AT875/41 , AT815/41 , AT810/41 , AT830/41 , AT814/41 , AT940/20 , 1160X/40 , RQ1290/23 , RQ1160/17 , 1290X/40 , 1280X/45 , 1280X/42 , 1280X/40 , 1260X/40 , 1255X/44 , 1250X/45 , 1250X/42 , 1250X/40 , 1180X/40 , 1160X/42 , 1059X/20 , 1050X/22 , 1060X/20 , RQ1050/18 , RQ1060/20 . Show more product numbers Show less product numbers

    Troubleshooting

    Leaking (1)
    Power/ Charging / Battery life (1)
    Device (1)
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