Troubleshooting How can I reset my Philips surge protector? If the surge protector has a reset button, push down on the reset side of the button. If this does not restore operation, disconnect or turn off all connected equipment and try to reset it again. If the surge protection indicator light is not operating at this point, the protector has been damaged and should be replaced. If the surge protection indicator light is operating at this point, reconnect each piece of equipment one at a time to find the cause of the problem.