5000 series LED-LCD TV

Frequently Asked Questions

Frequently Asked Question (28)

• Will a software update fix my Philips TV issue? How can I tell if there is a later version of software for my Philips TV?
• What are the recommended operating and storage, humidity and temperature levels for my Philips product?
• How can I watch 3D movies?
• Where can I buy parts and accessories such as remotes, TV stands, etc. for my Philips product?
• How do I update my Philips TV, Home Audio or Home Video device?
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• How can I program my Philips remote to work with my order devices?
• Can I use a VGA-HDMI cable to connect my PC (VGA OUT) to my Philips TV (HDMI IN)? How do I connect my PC to my Philips TV?
• Does my Philips device have the MediaConnect feature?
• I have neither picture nor sound after connecting. What should I do?
• When should I run the auto program feature on my Philips TV?
• Why doesn’t the picture fill the full screen when on my Philips TV?
• Why does my Philips HDTV take time to turn on?
• How do I output sound from my Philips TV to external audio devices such as Home Theaters, Soundbars, AV Receivers, etc.?
• Why does it take a long time to switch between High Definition and Standard Definition channels?
• How do I switch to the AV inputs on my Philips television to watch an accessory device (DVD player, Game System, VCR...)?
• Why is the picture on my Philips TV distorted (stretched out, short and fat, black bars on side or top, etc.)? Is there something I can do to make it better?
• Why am I getting a black and white picture?
• Why am I not getting audio from my Philips TV?
• How do I clean my Philips TV screen?
• What size bolts do I need to mount my PhilipsTV? What is the VESA pattern?
• How can I make JPEG images loop during playback on my Philips TV?
• Does my Philips television, home theater, or blu ray player support NETFLIX streaming over the internet?
• Why does my Cable/Satellite/Set-Top Box remote not work when my Philips or Magnavox TV is turned on?
• How can I view output from my computer on my Philips TV? I see an error message stating "Change resolution" on the TV.
• Does my Philips TV have a VGA and audio PC connection?
• How do I add off-air channels that were not picked up during auto-programming of my Philips TV using an antenna connection?
• When I connect my Philips TV to a home theater the audio and video are not in sync.
• What apps or internet services does my Philips television support?
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