Frequently Asked Questions

Top-10 FAQs Top 10 FAQs

• Does my PhotoFrame support Compact Flash (CF) II?
• I've used Photoshop to edit some pictures, but the PhotoFrame doesn't show them. How can I resolve this issue?
• Will my photo frame work with an Apple Macintosh computer?
• Can I use Digital Photo Frame during its AUTO OFF periods?
• Can I increase the memory size to store more pictures on my PhotoFrame?
• I'm trying to upload pictures from my PC directly to the Photo Frame using the USB connection, but I cannot get it to work. What can I do?
• Why doesn't my Digital Photo Frame go into AUTO-OFF status after I set it?
• Can I use Digital photo display to delete photos on memory card or camera?
• How do I know when photos have finished copying to my viewer?
• Automatically copying PC Photos to Photo Display with memory card (recommended method)

Before you buy (18)

• Does my PhotoFrame support Compact Flash (CF) II?
• How can I remove the front frame of my Philips Photoframe?
• I've formatted the Photoframe with my Apple Mac but now the internal memory seems broken, how can I fix this?
• What size is the internal memory of the 9" and 7" photo frame?
• Does my Philips PhotoFrame support progressive JPEG?
• How can I transfer/load/copy photos from a Mac to the photo frame?
• Is the LCD screen touch-enabled?
• Can I switch between different slideshow photos by using different memory cards?
• Will the LCD screen be damaged if I keep showing the same photo for a long time?
• Can I use Digital Photo Frame during its AUTO OFF periods?
• Can I increase the memory size to store more pictures on my PhotoFrame?
• I'm trying to upload pictures from my PC directly to the Photo Frame using the USB connection, but I cannot get it to work. What can I do?
• Why doesn't my Digital Photo Frame go into AUTO-OFF status after I set it?
• Can I use Digital photo display to delete photos on memory card or camera?
• How do I know when photos have finished copying to my viewer?
• Automatically copying PC Photos to Photo Display with memory card (recommended method)
• How long can the battery last after charging my photo frame
• Can I use Photo Frame to delete photos on an external memory card?

Use and Learn (8)

• I've used Photoshop to edit some pictures, but the PhotoFrame doesn't show them. How can I resolve this issue?
• I'm trying to upload pictures from my PC to a memory card, which I'm then inserting into the PhotoFrame. However, the PhotoFrame doesn't show the photos. What can I do?
• How can I clean the screen of my PhotoFrame?
• How can I charge my Photo Frame quickly?
• How does Digital Photo Frame show high-resolution 4:3 digital photos on its 3:2 screen?
• My Photoframe freezes during a Slideshow. What can be the problem?
• If I brought the photo frame from the U.S, can I use it's AC adapter in Europe?
• Why can I not see the pictures that are stored on my memory card?

Software and firmware (3)

• Will my photo frame work with an Apple Macintosh computer?
• How do I find photos on my PC using the provided software?
• Will my photo frame work with an Apple Macintosh computer?