My Philips Air Humidifier stopped working
Published on 04 April 2023
If your Philips Air Humidifier stopped working, read our article for possible causes and solutions. Please note that the information below is for our domestic humidifiers only.
- When the water tank is empty, your humidifier does not receive water and cannot function. To prevent this, make sure there is water in the water tank.
Note: The lower the humidity level in the room is, the faster the water tank will become empty.
- When the top part of your Philips Humidifier (the upper unit) is not placed correctly over the water tank, these two pieces will not be fully connected, and your purifier will not work.
Please, double check that the top of your humidifier is placed correctly.
- Make sure the socket where your humidifier is plugged in functions correctly (try plugging a different appliance to that socket to check if it works).
The larger side of wick support should be in the bottom of your Philips Humidifier as shown in the image below.
If the wick support is wrongly assembled, the float does not work and the humidity sensor indicates lack of water. Please ensure that the wick and the wick support are placed correctly.
Did these solutions not solve the issue? Please contact us for further assistance.
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