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    Philips Support

    SP or "Service Pack" error when loading the CD ROM

    Published on 2017-02-28

    You need to update your Windows XP operating system. Your operating system does not meet the minimum system requirements which is Windows XP (Home or Professional) SP1 (or above).

    For Windows XP users (Home or Professional) SP1 (or above) is required. The current link here to download.

    The link may change in the future and using a search engine with the following keywords should assist you:

    Windows XP Download Service Pack

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