My Philips GoGear player does not power up
Published on 2017-02-28
Do a soft reset by pressing and holding the Power On/Off button and the volume + key for a couple of seconds
Then connect your GoGear to a power outlet with the AC Adapter to charge the player again for around 30 minutes
Try turning the unit back on and see if the display appears
If the display comes on, keep the player connected for another 3-4 hours until it is fully charged before using
If the display does not come on, contact our Customer Care Center for assistance.
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