Receiving a Runtime Error could indicate corruption in the Musicmatch Jukebox configuration. Please do the following:

1. Double-click “My Computer”

2. Double-click “Control Panel”

3. Double-click “Add/Remove Programs”

4. Select “Musicmatch Jukebox”

5. Click the “Add/Remove” button

6. Select “Yes” if you are asked to verify that you want to remove any shared files

7. Open Windows Explorer

8. Navigate to the Musicmatch Jukebox directory (typically “C:\Program Files\MusicMatch\MusicMatch Jukebox”)

9. Select the files (but not the folders) in the Musicmatch Jukebox directory

10. Press “Delete” on your keyboard

11. Select “Yes” if you are asked to verify that you want to remove the selected files

12. Reinstall Musicmatch Jukebox

13. Reboot your PC

The information on this page applies to the following models: PSS115/17 , PSS120/17 , PSS120/37 . Click here to show more product numbers  ›