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The picture is intermittent on my Philips TV while using an HDMI connection with DIRECTV box model H20-100

With the‘DirecTV model H20-100' satellite box connected to your TV via HDMI, one of the symptons described below might appear:

  • [Unsupported video format] message appears on the screen
  • Cyclical picture drops
  • No picture at all

This issue has been resolved in latest firmware version.Please update your set accordingly.

Updating to the latest SW will solve the problem.

Go to the [Software] section of the product page for download and details on how to upgrade your set.

The information on this page applies to the following models: 52PFL7432D/37 , 52PFL7422D/37 , 47PFL7422D/37 . Click here to show more product numbers  ›

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