Shopping cart

There are currently no items in your shopping cart.

    Philips Support

    The message LICENSE ERROR displayed on the device

    Published on 2017-03-01

    The subscribed license of your music track may have expired, please check the license detail of your music with Windows Media player or contact the online music store for assistance.

    To check the license detail in Windows Media Player:

    1. Go to the library tab.
    2. Select the track that you encountered the license error and then right click to select properties.
    3. Click the License tab to view the license detail to verify if you have exceeded the subscribed playback period or limit.
    Contact Philips

    We are happy to help you

    Looking for something else?

    Discover all Philips Support options

    Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox.