ProductsSupport

Healthy lifestyles start here. Sign up for updates

2 year warranty

Expert tips and inspiration

Support homepage

Philips Support

My Philips player does not respond to the remote

  • Make sure you aim the remote control directly at the player's remote sensor
  • Remove any obstacle between the remote control and the player's remote sensor
  • Check whether it is time to replace the remote control's battery

The information on this page applies to the following models: PET702P/37 , PET702/37 .

Frequently Asked Questions

Other useful links

Need help with your product?

Warranty

Contacting Philips

We're happy to help you

Looking for something else?

Discover all Philips Support options

Support Homepage