2 year warranty
If your Philips OneBlade doesn’t turn on when you press the power button, Philips recommends charging it until the battery charge indicator indicates that the product is fully charged.
Next, make sure that the product is disconnected from the power source before trying to turn it on. Because OneBlade can be used for wet shaving, it cannot be turned on when connected to a power outlet.
If your OneBlade is fully charged and disconnected from the power source and still won’t turn on, please remove the blade and try to turn it on. If it switches on when the blade is detached, the blade is clogged or damaged. Clean or replace the blade as appropriate.
If you’ve followed the steps above and your OneBlade doesn’t turn on, please click here to request a repair or exchange or contact us.
The information on this page applies to the following models: QP1930/71, QP1930/74.
What does the battery light on my Philips OneBlade mean?
What does the blade change light on my Philips OneBlade mean?
How do I charge my Philips OneBlade?
How do I shave body hair with OneBlade Intimate?
Do I need shaving foam or gel to shave with OneBlade?
What are the benefits of Philips OneBlade?
Can I use OneBlade to shave my head?
Are all OneBlade replacement blades compatible with all models?
Can I use my OneBlade for wet and dry shaving?
How do I clean my Philips OneBlade?
How do I trim body hair with OneBlade Intimate?
How do I get best results with the SkinProtect blade?
How should I store my Philips OneBlade?
How do I trim/shave my penis and scrotum with OneBlade Intimate?
What makes OneBlade good value for money?
What’s special about the SkinProtect blade?
Other useful links
Need help with your product?
Looking for something else?
Discover all Philips Support options