Terms and Conditions

Satisfaction Guaranteed

By Philips

•

08/01/2021

•

2-3 min. read

Young adult smiling while brushing teeth

Congratulations on purchasing your new Philips Sonicare rechargeable product.

To ensure you are completely satisfied with your purchase, our rechargeable products come with a 2-year warranty and a 90-day money-back guarantee1. If within 90 days, you are not completely satisfied, Philips will refund you the purchase price on your sales receipt.

Simply click on the link below and begin the process to return your product along with a valid original sales receipt.

http://www.PhilipsMoneyBack.com/

Allow 6-8 weeks for processing.

Philips is not responsible for lost or damaged packages. Photocopies, duplicated receipts, incomplete, or illegible submissions will be deemed invalid. Philips reserves the right to verify the purchase price of the product and limit refunds.

Have an issue? We’re here to help!

Click here to check if you qualify for a warranty product replacement

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Disclaimers
  1. Money-back guarantee excludes accessories, parts, brush heads, nozzles and PowerUp battery toothbrush. PowerUp battery toothbrush comes with 1-year warranty, based on the date of your proof of purchase.