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Philips Support

Why is the picture from the Philips DVD Home Theater in black and white and rolling?

Published on 2016-12-13

If your DVD is from another country, it will only play if the region is coded one or all and is recorded in the NTSC system. Check the DVD packaging for this.

When attempting to play a DVD that was not recorded with the NTSC system, the screen will either be blank or a rolling black and white picture will be displayed.

The information on this page applies to the following models: HTS3372D/F7 .

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