You can solve the problem by following the instructions below:
In Configo, click the device for which the function is missing. Then click “Customize soft buttons“. Click an empty cell to add a button and choose an input function from the list. Repeat this for every function you want to add to the display.
In case the input function you need is not in the list and you are using activities, add any other input function to the display (e.g. Input 1). Click Save. Then go to “Repair a button“. Click the display of the remote and select the added function from the list. Then copy the correct button from your original remote control. This will make sure the function will be part of the input menu in any activity.
If all the solutions provided above do not solve the problem, please chat with us (at the upper right corner), call consumer support, or contact your retailer.