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    How to disable the parental code on my Philips player?

    Ensure you have set the parental code to the appropriate level.

    If the player continues to ask for a password or does not allow you to change the code, then please update the firmware.

    Firmware and instructions for upgrading can be found in the Software section of the website.

    The information on this page applies to the following models: DVP3962/37 .

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