Saeco PicoBaristoSuper-automatic espresso machine

There is coffee powder under the brew group of my Philips Espresso Machine

There is no water flow from the tank in my Philips Espresso Machine

There is no coffee coming out of my Philips Espresso Machine

The coffee pucks of my Philips Espresso Machine are wet

I cannot remove the brew group from my Philips Espresso Machine