Frequently Asked Questions

Top-10 FAQs Top 10 FAQs

• What is Bluetooth?
• Why do I get a small electrical static shock from the earphones? Is this dangerous?
• I have lost my charging cable. What now?
• Can I replace the battery for this device?
• Where is the model number located?
• When the volume of my in-ear / sport in-ear headphones becomes too low or even no sound, what should I do to improve the sound quality?
• Can I use these Bluetooth headphones with my TV?
• Can I talk into the microphone and stream audio from online games at the same time?
• How to clean the product?
• What is a Bluetooth profile?
• Is the headset compatible with iPhone?

Before you buy (1)

• Can I use these Bluetooth headphones with my TV?

Use and Learn (6)

• What is Bluetooth?
• Can I talk into the microphone and stream audio from online games at the same time?
• What is a Bluetooth profile?
• How long does it take to fully charge the device?
• When I use Bluetooth with my phone, can anyone listen in on my calls?
• Am I likely to experience interference with the Bluetooth stereo headset?

Tips and Tricks (2)

• Why do I get a small electrical static shock from the earphones? Is this dangerous?
• How to clean the product?

Advanced information (1)

• I have lost my charging cable. What now?

Parts and Accessories (1)

• Can I replace the battery for this device?

Service and Repair (1)

• Where is the model number located?

Cleaning and Maintenance (1)

• When the volume of my in-ear / sport in-ear headphones becomes too low or even no sound, what should I do to improve the sound quality?

Before you buy (1)

• Is the headset compatible with iPhone?