My Philips Sonicare AirFloss is leaking

If the leakage is coming from the nozzle area, try to remove and re-insert to ensure that the nozzle is fully inserted. There should be a small gap between the nozzle and the handle, but this is normal.

If the leakage is coming from the reservoir, there are two solutions you can try.

Reservoir door/cover

After re-filling water/mouthwash into the reservoir, close reservoir door by pushing in the center of the door. This will ensure that the reservoir door/cover is closed. You should hear a clicking sound.

Too much water/mouthwash

Ensure that you do not put too much water/mouthwash inside the reservoir.

If you overfill the reservoir, and then close the door, the excess water will come out/be released. If this happens, simply wipe the area and handle off with a dry cloth.

If these solutions did not solve the issue, please contact us for further assistance.