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    Philips Support

    My MP3 player is incompatible with my audio system

    Published on 2017-02-28

    Make sure:

    • The MP3 player is a USB storage device

      The most common mass storage devices are flash drives, memory sticks, and jump drives.

    • The MP3 player is using USB 2.0 or USB 1.1 connection

    • The MP3 player is of the correct format

      Supported format are FAT12, FAT16, FAT32 (sector size: 512 - 65,536 bytes).

    • The battery level of the MP3 player is adequate

      Make sure that the player battery is charged or the battery is fresh.

    Note: In some USB flash players (or memory devices), the stored contents are recorded using copyright protection technology. Such protected contents will be unplayable on any other devices.

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