No or intermittent sound from my earphones/headphones

Ensure the plug of the earphones is fully inserted into the earphones/headphones jack
Try a difference set of earphones/headphones. If the problem disappears then your Philips earphones may be defective. Please contact our Customer Care Center for assistance

The information on this page applies to the following models: HDD086/17, HDD082/17, HDD075/17. Click here to show more product numbers ›

Frequently Asked Questions