• We’re currently experiencing technical issues with our site. We’re working to resolve the problem as quickly as possible. Thank you for your patience.

Philips Support

Cannot receive codes from my original remote control during Philips remote's setup

Published on 2017-02-28

It is possible that you need to press the (Power) button for a very short or longer period to make sure the code is learned correctly.

Contact Philips

We are happy to help you

Contact Philips

We are happy to help you

Looking for something else?

Discover all Philips Support options

Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox.