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Philips Support

There is a black box covering most of picture in Philips TV

Published on 2016-12-29

Problem is: When Channel is not broadcasting CC Text and Closed Captioning Text Mode is on.

To turn off Closed Captioning:

  1. Press the 'MENU' button.
  2. Press cursor right and down to select FEATURES.
  3. Press cursor right twice to select CLOSED CAPTIONS.
  4. Press cursor right, then cursor up/down to select OFF.
  5. Press the 'MENU' button to exit.
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