Support homepage

Philips Support

My cable box did not switch to another channel number

  • Check that the cable box is connected and turned on

  • Check the connection and position of the IR blaster

  • If the connection is OK, select: test this code again for a new attempt

  • Confirm with OK on the remote control

  • For a new code, select No

  • Confirm with OK on the remote control

The information on this page applies to the following models: HDRW720/17.

Looking for something else?

Discover all Philips Support options