To resolve the matter, please follow these steps:

1. Connect your player to the PC.
2. Open Windows Explorer.
3. Open My Computer, and then select your player.
4. Right-click, and then select Format. Press Start to format your player.

The information on this page applies to the following models: SA4126/37 , SA4100/37 , SA4121/37 . Click here to show more product numbers  ›