2 year warranty
Discontinued
Frequently Asked Questions
Which file formats does my Philips player support?
How do I update my Philips TV, Home Audio or Home Video device?
Do I have the correct version of the MediaConnect software running on my PC?
How do I turn on subtitles on Netflix?
How can I watch 3D movies?
How can I program my Philips remote to work with my order devices?
My TV did not come with a MediaConnect CD, where do I find the CD Code to download the software?
What is MediaConnect?
What are the recommended operating and storage, humidity and temperature levels for my Philips product?
Does Vudu work in Canada?
Does my Philips device have the MediaConnect feature?
Why can't I see the volume bar on my Philips Product while watching Netflix or other NetTV apps?
Where can I find FAQs for Philips Wi-Fi Media Connect? Where do I download Philips Wi-Fi Media Connect software for my PC?
Why do I see an "ANGLE" icon during playback of some DVD and Blu-Ray movies on my Philips Blu Ray Player? How do I prevent it from showing up automatically?
Why are my self-made Blu-ray discs not playing on my Philips Blu Ray player?
Why do some Blu-Ray discs take some time to load on my Philips Blu Ray Player?
Why are some AVCHD files not recognized for playback by my Philips Blu Ray Player?
Will MediaConnect work on my computer?
Will a software update fix my Philips TV issue? How can I tell if there is a later version of software for my Philips TV?
What is the USB Port or SD Card Slot used for on my device?
Where can I buy parts and accessories such as remotes, TV stands, etc. for my Philips product?
Why is Netflix no longer supported on my Philips product?
Troubleshooting
Why do I get the error “Status: Fail. Wireless Network is not found” when trying to connect my Philips TV to my wireless network?
What is VUDU ?
What internet features does my device have? Vudu, Netflix, Facebook, etc…
Where can I find my IP address, Default Gateway, Subnet Mask, and DNS Servers?
Why can I only see the Instant Queue in the Netflix app on my Philips TV, Blu Ray player or Home Theater system?
Warranty and service
Check the terms of your warranty and start a product exchange or repair