Shopping cart

There are currently no items in your shopping cart.

    Philips Support

    Blank TV screen when pressing INTERNET button

    Published on 2017-02-28
    • Streamium cannot connect to your PC.First, please check whether the Streamium can connect to a PC by pressing the PC LINK button. If not, see above.

    • No broadband Internet connection available.Broadband Internet means at least a 256 kbps always-on Internet connection. Dial-up ISDN/ telephone connections will not work.

    • Not enough broadband Internet bandwidth available.If you share the broadband bandwidth with other users, it may fall below the minimum requirements.

    • Network host (PC) or wireless base station is switched off.Make sure your home network is operational before you try to contact a networked computer with the Streamium.

    • Internet access not working.Make sure you can access the Internet from your computer.

    • Internet Connection Sharing (ICS) is not working.

      • In the manual, read the chapters on networking.
      • Go to Windows Help and search for “Internet connection sharing”.
      • Alternatively, visit http://www.microsoft.com, and in the search box under “Search Microsoft.com for:” enter ‘ICS’ and click “Go”.
    • Internet or network problems.See advanced network problem solving on page 51-52 of the extended User Manual on CD-ROM.

    Contact Philips

    We are happy to help you

    Looking for something else?

    Discover all Philips Support options

    Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox.