My Philips Steam Generator Iron does not remove creases

For Philips Steam Generator Irons with a temperature dial, please set the temperature according to the fabric that you are ironing. You can use the following table as a reference.

Note: For some fabrics such as silk, wool, cotton and linen, steam would be needed to remove creases more efficiently.

Press and hold the steam button/trigger below the handle of your Philips Steam Generator Iron continuously to generate steam. When you release the button, your iron will stop steaming.

When you are ironing vertically, press the iron against the garment, ensure the soleplate is in direct contact with the garment and pull the sides of the garment with your other hand to stretch it to achieve optimal ironing results.

If none of the solutions above solve the issue, please contact us for further assistance.