Collaboration Live Survey

Collaboration Live Initial Customer Survey

* This field is mandatory

First name*

Last name*

Email address*

Job title*

Institution*

System type (EPIQ or Affiniti)*

Segment

How would you rate the materials provided? (e.g. Specifications, Brochure, Training Materials) (1-poor, 5-excellent)

Comments

How would you rate the support during set up? (1-poor, 5-excellent)

Comments

How easy is it to use Collaboration Live? (1-not easy at all, 5-extremely easy)

Comments

How likely would you be to recommend Collaboration Live to others? (1-not likely, 5-extremely likely)

Comments

Distance between the ultrasound system and remote user with Collaboration Live? (miles approximately)

Were you able to successfully use? (select all that apply)

Text message

Audio call

Video call

Screen-share

Remote control

Did you experience any disruption during your Collaboration Live session? (eg, slow streaming, echo)

Yes

Please specify

Were you able to complete the purpose of your Collaboration Live session? (eg, training session, consultation with a colleague)

Yes

Please specify

After using Collaboration Live, did you feel the outcome of the session was equal to performing the activity in person?

Yes

Please specify

Which of the following activities have you used Collaboration Live to facilitate?

Real-time Collaboration (e.g. monitor or guidance during an exam)

Remote Education (e.g. training on upgrades, clinical courses)

Remote Support (e.g. maintenance, troubleshooting)

Other

Please specify

What did you like about using Collaboration Live? (Check all that apply)

Helped improve health outcome

Helped improve patient satisfaction

Helped improve staff satisfaction

Help reduce cost of healthcare

Other

Please specify

If one thing could improve your experience using Collaboration Live, what would it be?

Anything else you would like to share?

Country

What is cross border data transfer?

I agree on cross-border transfer of personal information.

I would like to receive marketing related electronic communications about Philips products, services, events and promotions that may be relevant to me based on my user preferences and behavior.

What does this mean?

Philips values and respects your privacy. Please read the Privacy Notice for more information.