Sounds are normal when using your espresso machine. If you hear unusual noises, discover here what could cause this and how to easily resolve it.
Loud noise during grinding might be caused by:
1. A blocked coffee funnel.
Unblocking the coffee funnel might solve the problem. Follow the steps in the support movie* how to clean.
2. The grind setting is set to the finest grind.
Adjust the grind setting to a courser grind. Follow the steps in the support movie* first time use and how to customize settings.
Loud noise during rinsing or brewing might be caused by:
1. Coffee beans/particles trapped under the water tank and air is drawn
Remove the water tank and remove any beans/bean particles located in the water tank compartment area. Follow the steps in the support movie* how to clean.
2. The brew group is clogged by dirt or not well greased
Remove the brew group and rinse it under the tap, grease if needed. Follow the steps in the support movie* how to clean for cleaning instructions and how to insert and remove the brew group.
3. The machine needs to be descaled.
If you have not descaled the machine in a while or postponed it a few times, it is now time to descale the machine. Only descale the machine with the Philips/Saeco decalcifier. On the descaling page you can find the correct instructions for your machine.
4. When using an AquaClean/Brita filter
The filter was not prepared properly before installation or might be clogged.
Switch off the machine. Remove the filter and try again to brew a coffee. If this works, make sure the filter is prepared properly before placing it back, see movie how to prepare the AquaClean filter. Place back the prepared filter and brew a coffee. If this still does not work the filter might be clogged and needs to be replaced.*The support movie is applicable for all Full Automatic Espresso machines, not only the mentioned models.